We are currently experiencing a high demand for routine appointment bookings with a GP. In January we experienced 31 “did not attend” appointments with a GP (3 hours) and 48 “did not attend” nurse appointments (5 hours). To ensure this does not occur this month if you are unable to attend your appointment please can you let the administration team know so somebody else is able to be seen. If you received text message reminders for appointments you are able to cancel via this service. Please speak to reception if you would like to sign up for SMS messaging service and online access.
If you fail to attend more than 3 appointments within a year we will have no other option than to seek to have you removed from the practice list.