Be Kind
NHS staff in GP practices are asking people to be kind as part of a national campaign and remember that they are people too.
In recent months Marine Avenue Medical Centre staff have been on the receiving end of increasing frustration from patients as the coronavirus pandemic has continued, with some staff experiencing abuse from people, in turn impacting on their mental health.
This is not ok
We are here to help and to make sure you get the right treatment from the right person. All of our staff are working extremely hard and doing their very best, at what is a very difficult time for everyone. This video highlights nationally the abuse Receptionists face on a daily basis. We understand patient’s frustrations but we ask please not to take this out on our Reception staff
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